about

Experienced as Product Support, Application Technical Support, and IT Specialist with skills in data analysis, data visualization, as well as installation and troubleshooting of computer software and hardware. Proficient in using data tools such as SQL, Looker Data Studio, Metabase, Kibana Elastic Search, MySQL, and PostgreSQL.

Highly interested in the fields of Data Analysis, Data Engineering, Cloud Computing, and Data Mining, and committed to continuous learning and development in these areas.

What I do!

Data Analysis and Visualization

Utilizing tools such as SQL, Looker Data Studio, Metabase, Kibana Elastic Search, MySQL, and PostgreSQL.

ETL (Extract, Transform, Load) Processes

Developing ETL processes to analyze chat data from 10 WhatsApp groups using the Python whatstk library, increasing efficiency by 80%.

Technical Support and Troubleshooting

Installing and troubleshooting software and hardware at 150 operational branches.

Project and Team Management

Managing various data updates and inserts from 23 Postman endpoints.